Privacy policy

Last updated 20 October 2026

This policy explains what calltodo collects, why, and the choices you have. calltodo is an Android app made by Modest Minds Private Limited ("we", "us"). It covers the app and this website, and follows India's Digital Personal Data Protection Act, 2023.

What we collect

• Account details: your name, email address and phone number when you sign up.
• Business calls you choose: for calls you mark as business, or contacts you set to "Always business", we receive the call audio, its date, time, length and the other person's name and number. The audio is used only to make the transcript and is then deleted (see "How long we keep it").
• What we make from those calls: transcripts, summaries and to-dos with due dates.
• Call log and contacts on your phone: read on your device so the app can ask about calls, show names and apply your contact rules. Calls marked personal, and contacts set to "Never record", are not sent to us.
• Your contact choices: the number and name of each person you set to "Business", "Ask me" or "Personal", saved with your account so the choices come back if you reinstall the app or change phones. Only the choice is saved: calls and recordings with people you set to "Personal" are never sent to us.
• Client files (accounting firms): documents your clients send and you share into the app, with the client and item they belong to. They are passed to your firm's Google Drive and then removed from our storage (see "How long we keep it"). We can only see the files calltodo puts in your Drive, not the rest of it.
• Website visits: we count page views on calltodo.in with Cloudflare Web Analytics. It uses no cookies and doesn't track you across sites or build a profile of you.
• Usage and device data: app version, device model and the minutes you use, so we can run your plan and fix problems.
• Payments: handled by Razorpay on our website. We receive the payment status and plan, not your full card or bank details.

How we use it

• To turn your business calls into transcripts and to-dos, and show them in the app.
• To show your calendar, reminders and insights.
• To manage your plan, minutes and payments.
• To give support and keep the service secure.

We don't sell or rent your data, and we don't share it with advertisers or use it for advertising.

Who processes it for us

We use service providers for cloud hosting, database storage, speech-to-text and language processing, push notifications, email delivery (Resend, for password resets and payment confirmations) and payments (Razorpay). They process data only to provide their service to us, under contract. A list of these providers is available on request at support@calltodo.in.

How long we keep it

• Call audio: deleted from our servers as soon as the call has been transcribed. If transcription fails, the audio is kept only until a retry succeeds, then deleted. Our transcription provider does not keep the audio.
• Transcripts, summaries and to-dos: kept until you delete them or delete your account.
• Client files: deleted from our storage as soon as they are saved in your Google Drive. A file that can't be saved there (for example, Drive isn't connected) is deleted after 30 days.
• When you delete your account, we delete your data within 30 days, except records we must keep by law (such as invoices for GST), which we keep for the period the law requires.

Your choices

• Mark any call as personal, or set a contact to "Never record".
• Delete any call and its to-dos from the app.
• Delete your account from Settings in the app, or see how to delete your account.
• Ask us for a copy of your data or to correct it by writing to support@calltodo.in.

Calls with other people

The people you speak with are not calltodo users. You are responsible for following the laws that apply to recording calls where you and they are, including telling them when the law requires it.

Security

Data is encrypted in transit and at rest, and each account can only see its own calls and to-dos. No system is perfectly secure; if we learn of a breach that affects you, we will tell you.

Children

calltodo is for businesses and is not meant for anyone under 18.

Changes

If we change this policy in a way that matters, we will update the date above and email active users before the change takes effect.

Grievance officer

For any privacy complaint, write to support@calltodo.in with "Grievance" in the subject. We reply within 30 days.

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